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Troubleshooting: Not Receiving Verification Emails
Troubleshooting: Not Receiving Verification Emails
Updated over a week ago

If you are not receiving verification emails from AICamp, please follow these steps to troubleshoot the issue:

  1. Check Your Spam/Junk Folder:

    • Sometimes emails can end up in your spam or junk folder. Please check these folders in your email account.

  2. Verify Email Address:

    • Ensure that the email address you provided is correct and properly formatted.

  3. Whitelist AICamp Email Address:

    • Add our email address([email protected]) to your email whitelist or safe sender list to prevent it from being blocked or filtered.

  4. Resend Verification Email:

  5. Check Email Server:

    • If you are using a work or school email address, your email server might be blocking our emails. Please contact your IT department to whitelist our email address.

If you have tried these steps and are still not receiving verification emails, you can:

Our team is here to help ensure you receive your verification email and can access your AICamp account without any issues.

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